Policy
Handmade Signs
All of our signs are made from real wood. There will be natural knots, cracks, and holes in the grain of the wood. Each piece is uniquely made with hard work and love.
Custom Orders
Custom orders is our specialty. Please email us a description of wording, color, size, and design ideas. We can quote you a price and then continue with designing a proof for you to approve before making your item.
**We do reserve the right to share any and all designs that we create of custom designs, on all social media.
**We do reserve the right to further sell any and all designs we create of custom designs.
Processing Time
Our processing time for local pickup is 1 to 2 weeks (during busy times). For all mail orders please allow 1 1/2 to 2 1/2 weeks to complete.
Shipping
All items are currently shipped USPS or UPS. Local Illinois sales are available for pickup. At check out, please select the local pickup option.
** We are not responsible for undelivered, wrong location delivered mail, due to incorrect address.
Returns
We do not offer returns, but want to make sure you are satisfied with your purchase. If you have any questions, please contact us via email at: craftersmill@comcast.net